✈ Logbird

Support & Help Centre

Last updated: April 30, 2026

How can we help?

✉️
Email support help@functionalbody.fi — typical response within 2 business days.
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Refunds All purchases are processed by Apple. Request refunds at reportaproblem.apple.com.
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Subscription management Cancel or change in Settings → Apple ID → Subscriptions on your iPhone or iPad.
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Privacy Your data stays on your device. See the Privacy Policy.

1. About Logbird

Logbird is a personal aviation logbook for iPhone and iPad. It helps commercial and private pilots track flight hours, regulatory currency, fatigue (FTL) limits, and licence document expiry — all stored locally on your device.

Logbird is a personal logbook tool. It is not certified by any aviation authority and must not be used as the sole official record for regulatory compliance. Always maintain official logbook records as required by your operator and national authority.

2. Frequently asked questions

How do I log my first flight?

Open Logbird, tap the + button on the bottom bar (or the "Log a flight" button on the dashboard), fill in the date, route, and times, and tap Save Flight. Most fields are optional — only date, departure, and arrival are required.

Tip: pull down on the dashboard to refresh your roster, or tap "Try with sample data" on first launch to see what the app looks like with a populated logbook.

How do I export my logbook?

Go to Backup & Export from the bottom bar. You can export to:

  • JSON — full backup, importable back into Logbird on any device.
  • CSV — opens in Excel, Numbers, Google Sheets.
  • EASA / FAA PDF logbook — formatted for official records.
  • Excel (.xlsx) — multi-sheet workbook with stats.

Files are delivered through the iOS Share Sheet — save to Files, AirDrop, email, etc. Nothing is uploaded to any server.

iCloud sync isn't working — what should I check?

iCloud sync uses your Apple ID's iCloud Drive. Common fixes:

  • Verify iCloud Drive is enabled: Settings → [your name] → iCloud → iCloud Drive.
  • Make sure Logbird is allowed under iCloud Drive's app list (same screen).
  • Both devices must be signed in to the same Apple ID.
  • Pull down on the dashboard to force a sync. The status pill at the top shows when the last sync ran.
  • If the pill shows red ("sync failed"), check your network and try again.

If the issue persists, email us with the contents of Settings → Diagnostics → Sync activity.

I reinstalled the app and my flights are gone.

Deleting an iOS app removes its sandboxed local storage. To recover:

  • If you had iCloud sync enabled, reinstall and sign in with the same Apple ID — the app pulls your logbook back automatically on first launch.
  • If you exported a JSON backup before deleting, reinstall and import it from Backup & Export → Restore from Backup.
  • If neither: we cannot recover the data because it was never stored on any server. Always export a JSON backup before uninstalling.
How do I import from another logbook app?

Logbird accepts CSV imports from most other logbook apps. Open Backup & Export → Import, pick the CSV, and map columns when prompted.

It also imports its own JSON backup format, ICS calendar files (for roster import), and pasted roster text from common airline crew systems.

If your source format isn't supported, email help@functionalbody.fi with a sample file and we'll usually add support within a release.

How do I cancel my subscription?

Apple manages all subscriptions, not the app:

  • On iPhone/iPad: Settings → [your name] → Subscriptions → Logbird → Cancel Subscription.
  • On Mac: App Store → your account → Account Settings → Subscriptions → Logbird.

Cancel at least 24 hours before the end of the current period to avoid the next charge. The app continues to work until the period ends.

How do I get a refund?

Refunds are issued by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Logbird purchase, and request a refund. Apple decides eligibility per their App Store policy.

If you have feedback about why you're requesting a refund, we'd appreciate an email to help@functionalbody.fi — we use it to improve the app.

What's included in the free trial?

The 14-day trial unlocks every Premium feature: unlimited flights, all export formats, iCloud backup & sync, statistics, maps, route analytics, and all future updates.

The trial starts on your first logged flight (not on install) — so you can explore the app and import your existing logbook before the clock starts. After the trial, the free tier covers up to 50 flights total. Subscribe (€4.99/yr) or buy Lifetime (€19.99 one-time) for unlimited.

Prices shown are EUR developer references. Apple sets the actual price for your App Store region.

I'm not getting document-expiry notifications.

Notifications are off by default — you have to opt in:

  • Open Settings → Notifications inside Logbird.
  • Toggle "Enable notifications" on. iOS will ask for permission the first time.
  • Pick which alerts you want (document expiry, currency, backup reminders).

If iOS still doesn't deliver them, check Settings → Notifications → Logbird in iOS Settings and confirm the system permission is granted.

Does Logbird work offline?

Yes — almost completely. All flight data, calculations, and exports run on-device with no internet required. The only outbound traffic is map tiles (when you open Map / Route Analytics) and one-time web-font loading. Both are documented in the Privacy Policy.

I found a bug or have a feature request.

Email help@functionalbody.fi. Helpful details:

  • iOS version (Settings → General → About).
  • Logbird version (Settings → About in the app).
  • Steps to reproduce the bug, or what behaviour you'd like.
  • If applicable, a screenshot or the contents of Settings → Diagnostics.

We read every email and aim to respond within 2 business days.

3. Contact

Need a hand? Reach out and a real human will reply.

Email: help@functionalbody.fi

Privacy questions: privacy@functionalbody.fi

We aim to respond within 2 business days. For refund requests please use Apple's reportaproblem.apple.com — we cannot process refunds directly.

4. Publisher

tmi Functional Body
Trading as Logbird
Country of registration: Finland
Business ID (Y-tunnus): 2289494-9
VAT ID: FI22894949
Contact: help@functionalbody.fi

See the Privacy Policy and Terms of Use for full legal details.